ZeniCare

ZeniCare is a Zenithar Software which is defined as management system for Failure Reporting of Electrical Products that anables complaint calls to be received from a single center and assigned to the relevant persons for solutions. Furthermore Zenicare is a framework designed to standardize the selection, planning, delivery and solution of Failure reports.
ZeniCare works by running on MYSQL database as a .NET solution. By providing bidirectional flow of information, it realizes the flow of call and customer information from MYSQL online.
Most Valuable Features of ZeniCare
- Repetable and scalable process
- Defined roles and responsibilities
- Increased Efficiency
- Satisfied end users with realistic expectations
- Short response time
- Ability to identify and solve repetitive problems
- Reports and statistics.